Melanie Downing 300x300 1
Melanie Downing

Women in business: awards give Melanie extra reasons to smile

IN the wake of International Women’s Day we are shining a light on some successful local businesswomen – starting with Melanie Downing from The Design Hive.

Despite the pandemic there is plenty to cheer about at the Highbridge-based creative design, branding and website design company.

For last December the Hive scooped not one but TWO accolades at the Sedgemoor Business Excellence Awards, winning both the Customer Service Excellence and Small Business of the Year categories.

Melanie said of the wins: “After 11 years in business, lots of ups and downs along the way, and entering the awards religiously every year, we cannot express how incredible it feels to win.

“This year has been for us and many other businesses, a strange year with so many hurdles along the way. We have remained positive and have been here to help our clients adapt where necessary so that they can continue trading where possible.

“We have seen some incredible strength and determination from our clients, many of which have made their businesses even stronger. The past few years have been the most exciting for The Design Hive and the awards ended 2020 with a huge bang.”

When asked what inspired her, Melanie said: “As a business owner, I am inspired by giving passionate people opportunities, through employment, work experience, networking, and our supply chain.

“When you have a workforce that fits beautifully together, starts every day with a smile on their face and can come to you with any concerns, it inspires you to make more opportunities accessible.

“Customer feedback is also truly inspiring. There is no motivation like it. When a client is delighted by an end result, whether that’s a logo, a brochure, or a website, it is uplifting for the whole team. Feedback in any form inspires you to provide the best service you can and make improvements where necessary.

“My inspiration at home are my two young children, six and eight, who help me to focus on long-term goals.

“One day, if their passion lies in branding, graphic design and web design, I hope to make this a family business. Maybe one day, they will become business women and follow their dreams, just as I have my own.”

 

 

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